What we are doing to prevent transmission, maintain services and create a safe and accessible environment for patients and staff
We have continued to stay open throughout the pandemic and appreciate your patience and understanding as we try and ensure that everyone remains safe and has equal access to services.
We are pleased to announce that we are now offering both same day and advance bookable face to face and telephone appointments based on preference. Patients can also request appointments online via the Request Advice From a Clinician form.
In response to ongoing national guidance to minimise the transmission of Covid we will endeavour to provide access whilst maintaining a safe space for all our patients especially for our vulnerable patients. We will continue to have the door buzzer system and maintain infection control guidelines to minimise unnecessary footfall and waiting.
We can arrange remote assessment of patients suspected of having Covid where clinically appropriate by provision of clinical equipment such as pulse oximeters and also review suspected patients in safe controlled environments either remotely or face to face to minimise risk of transmission.
We continue to request that all patients wear a face covering to their appointments. Where patients do not have access to such coverings, we can provide them with a face mask. We will also aim to maintain social distancing where possible. You may be asked to come at a specific time and via a specific entrance to minimise the risk of infection.
Currently anyone with symptoms which may be suggestive of Covid will be assessed by phone first. This includes anyone with symptoms of:
- Sore throat
- Flu like symptoms (headache and muscle aches)
- Diarrhoea and Vomiting
Please contact us via the website if you have any queries about the services we can currently provide. All routine services have been resumed.
To support remote telemedicine for patients we advise and request all patients to purchase or acquire the following:
- Asthma: Peak flow meters and spacers. Pulse oximeters if advised.
- COPD: pulse oximeter
- Hypertension: Home BP machine
- Elderly and or frail patients: Pulse oximeter, home BP machine
- We advise all patients to have a thermometer at home.
Please do look at the following guidance on Covid if you have not already.
NHS: Coronavirus gives comprehensive guidance on when and how to stay at home well and safely if the need arises.
Covid-19 remains a self-limiting illness in the vast majority of people and it is entirely safe to stay at home with the following advice. If you are concerned about any symptoms whilst self-isolating, please consult NHS 111 online first then if directed to do so following that screening assessment call the practice.
For the latest government advice on Covid-19 in over 60 different languages please visit www.doctorsoftheworld.org.uk/coronavirus-information.