Medication and prescription query

Use this service to ask the practice medicines management team a question regarding your medication if your community pharmacist cannot answer it.

Pharmacists are trained experts in the use of medicines. For many questions regarding your medication, you’ll find your local pharmacy a valuable source of information. They can answer questions like:

• when you should take your medication and what to do if you miss a dose
• advise you on possible side effects, and what to do if they occur

You can use this service if you:

• are registered at the surgery

Before you start

We’ll ask you for:

• your first and last name, date of birth, sex, postcode, email and phone number
• if applicable, the details of the person you are completing the form on behalf of

We would request that you provide a personal and secure email address. If you share your email with anyone else, they will be able to see confidential communications from the practice. Please see our guidance on safe online access to your medical records for more information.

Please note, this form is not for requesting repeat prescriptions or to ask for clinical advice other than in relation to the use of medicines. To do this, please see our Prescriptions page for further information.

Start now

You can also phone us on 020 7619 6670.